Customer feedback tool for customer-centric businesses.

Collect and analyze customer feedback with online CSAT, CES and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team.

All-in-one customer feedback tool — create, launch, analyze and act upon customer feedback.

Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys.

One-click CSAT, CES and NPS surveys

Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats.

Multi-question fully-customizable surveys

Use our survey builder to create multi-question surveys with single choice, multiple choice, Yes/No, radio, and other types of questions.

Out-of-the-box survey templates

Ready-to-launch CSAT, CES and NPS survey templates pre-built for you according to the survey best practices.

Alerts on feedback that requires attention

Real-time email notifications on responses, scores and ratings (positive or negative) that require your special attention.

Native and custom API integrations

Integrations with your existing tech stack — customer relationship management, marketing automation and support systems.

Survey analytics and reporting

Fully customizable real-time CSAT, CES and NPS dashboards and charts combined with advanced survey analytics.


1,000 survey responses/month

One-question CSAT, NPS, and CES surveys

Multi-question surveys with single choice, multiple choice, yes/no, radio, and other question types

Real-time alerts on feedback that requires your attention

Reports and dashboards

API and integrations

Custom branding

Stack 1 additional code:

2,000 survey responses/month


  • Collect and analyze feedback from prospects and customers with online CSAT, NPS, and CES surveys
  • One-question surveys are quick to build and easy to complete -- put them in all your marketing materials
  • Best for Customer support, Marketers, Small businesses
  • Alternative to SurveyMonkey, SurveySparrow

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